Store Credits is a form of refund given to customers in their account on the website by the John Pride team against their previous orders which have been returned.

Once you have been informed by the team that the necessary store credits have been credited in your account, please follow the following steps.

Step 1: LOGIN using the Email ID you Signed Up or Placed your Order.

*It is mandatory to Login in order to Redeem your Store Credits.

Step 2: Once you have logged in, you can check your Store Credit Balance by following the steps:

Click on My Account

Click on the Store Credits Tab

*Here the amount has been mentioned for reference purposes only.

Step 3: In order to redeem your credits. You can select the products you want to order and go to the Checkout Page. You’ll see the Biggest Applicable Discount according to your Store Credit balance and the order balance has been applied automatically.

See here:

For cases where the amount of the order value is less than the balance of the Store Credits in your account, then the Checkout Page would be shown like this:


Hence, this is the overall process of redeeming the store credits. If you have any further queries, please feel free to reach out to us, Email:, Call/WhatsApp: +91-9599969498