How do I place a return/replacement request on johnpride.in?

If you are not completely satisfied with your purchase from Johnpride.in, you can return the product to us within 15 Days of Delivery. Returns are applicable only in the case...
Read more

How do I place a cancellation request on johnpride.in?

You can cancel all items before they have been shipped from our warehouses. The refund amount will be credited back into your Bank Account within 15 days once the parcel...
Read more

I paid cash on delivery, how would I get the refund?

For orders paid as Cash On Delivery, then in this case necessary Store Credits would be provided to you in this regards which can be used for further purchases on...
Read more

How long will it take me to receive the refund for my return or cancel?

For all pre-paid orders, the refund amount will be credited to the same account from where payment was made. We take anywhere between 7-15 days to complete your refund request. For...
Read more

What should I do if I find my package opened or tampered with upon delivery?

We believe in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by dropping a mail...
Read more

If I receive a physically damaged product, can I get it replaced?

Delivery is usually safe, but, if you receive a damaged product you can return it. To avoid any hassle, go through the following steps: 1. On delivery, check if the...
Read more

I have placed my order. What next?

Sit back and relax! Once your order is confirmed, we will share the order ID details via E-mail/SMS.  Once the order is shipped, we will mail you the Tracking ID...
Read more

If I receive a wrong product, can I get it replaced?

We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request on support@johnpride.in or Call Us/WhatsApp Us: +91-9599969498. You will make...
Read more

Do I have to pay any shipping and delivery charges?

Currently we are offering Free shipping on all orders greater than equal to INR 799. For order value to be less then 799 we charge INR 49.
Read more