September 18, 2017
If I receive a physically damaged product, can I get it replaced?

Delivery is usually safe, but, if you receive a damaged product you can return/replace it. To avoid any hassle, go through the following steps:

  • 1. On delivery, check if the product is packed properly, is factory sealed and there is no physical damage to the carton.
  • 2. If you are concerned, don’t open the product yourself. Get in touch with our customer care for further assistance.
  • Unfortunately, if you receive a damaged product please raise a replacement request at support@johnpride.in or Call Us/WhatsApp Us: +91-9599969498

Anju Yadav